IT BPM Capability Uplift
Don't just fix the symptoms, fix the problems
BPM maturity is a journey that may be taken in many steps. Technology capability needs to support the journey in step with the business. Aiming too high will be pointless to meet current needs and may endanger real capability development. Aiming too low will mean that the business will not be able to meet expected targets.
| When you want to |
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- Develop a technology strategy for BPM that is aligned with the business strategy for the company.
- Develop a BPM service delivery model that reduces overall systems complexity and improves service reliability.
- Establish an understanding of current baseline IT BPM capability and define a roadmap for uplift of IT across all areas of operations.
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| How we help |
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- Capability Assessment and Uplift Roadmap Development: SMS have developed an extensive model that identifies the characteristics, composition and skills and technology required to align with specific BPM Maturity Model (BPMMM) levels for the business. We can conduct a comprehensive review of the existing IT capability according to the SMS IT BPM Capability Matrix. This will give you a current baseline, target capability and roadmap and plan of activities required to uplift capability.
- IT BPM Governance Setup: We have a pre-defined IT BPM Governance model that can be tailored to your current capabilities and needs.
- IT BPM Centre of Excellence Setup: SMS has extensive experience in helping organisations transform their IT capabilities using a proven approach that identifies holistic change in the organisation, processes, people and skills. We can help define the role, interactions and delivery service model and catalog for the IT BPM capability.
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